Frequently Asked Questions

The length of time it takes to see results from counseling sessions with White Rock Christian Counseling varies depending on the individual and the issues being addressed. Some clients may see improvements after just a few sessions, while others may require longer-term therapy. We utilize therapy modalities that have a higher than average success rate with lasting results in an attempt to get you out of therapy quicker.  

 Jesseca Randall is a board-certified Licensed Certified Social Worker-Clinical (LCSW-C) in the state of Maryland. She also is a Certified Clinical Trauma Professional.  She holds a Master of Social Work (MSW) from the University of Maryland-Baltimore, a Master of Arts (MA) in Criminal Justice from American Military University. Her professional experience includes working in various outpatient mental health clinics, child welfare, and with Anne Arundel County Schools.

At this time, we can accept Cigna , CareFirst BlueCross BlueShield, and Aetna.  We are working on expanding our options so check back if you do not see your insurance carrier.      

 Good Faith Estimate: Effective January 1, 2022, a ruling went into effect called the "No Surprises Act" which requires practitioners to provider a "Good Faith Estimate" about out-of-network care. The Good Faith Estimate works to show the cost of items and services that are reasonably expected for your health care needs for an item or service, a diagnosis, and a reason for therapy. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur and will be provided a new "Good Faith Estimate" should this occur. If this happens, federal law allows you to dispute (appeal) the bill if you and your therapist have not previously talked about the change and you have not been given an updated good faith estimate. Under Section 2799B-6 of the Public Health Service Act (PHSA), health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request, or at the time of scheduling health care items and services to receive a "Good Faith Estimate" of expected charges.Note: The PHSA and GFE does not currently apply to any clients who are using insurance benefits, including "out of network benefits (i.e.., submitting superbills to insurance for reimbursement).Feel free to contact the office for any questions regarding the above.You have the right to a GFE as a patient.